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Out At Home

Services Deliverables
  • Video Production

An empowering training tool for home care workers

‘Out at Home’ is an educational video created for the University Health Network in association with the University of Guelph and Western University. Developed for use in training for those who work with the aging LGBTQ+ population in their homes, including nurses, personal support workers (PSWs), and other home care providers. Currently, no formal education exists surrounding the care of individuals from this marginalized and vulnerable community, which has frequently led to substandard and even detrimental treatment.

Sharing heartfelt and emotional stories

We created a brand for the project that appeared throughout the video, including a title introduction and all on-screen graphics. The established brand identity provides cohesion, clarity of information, and a final polish to the finished product that easily extends to further applications.

Interviews with representatives of the community

Illustrating the importance of good care

The video is an emotionally engaging introduction to this important topic, providing insight into the history and background of the LGBTQ+ community and how this has impacted them as they’ve aged. It shares heartfelt stories of how poor home care has affected them and how it needs to change. It also contextualizes practical information from other care workers in the industry on what should be improved, how to go about it, and how simple it is. Dramatizations directly illustrate what good care looks like and helps to humanize the topic into relatable scenarios. These elements come together to establish an effective training tool that is approachable, respectful and thought-provoking.

  • So(cial) Good Design (Diversity, Equity and Inclusion) Winner, 2022.